How to contact us

You have questions concerning your insurance at Envivas? Our service team will gladly help you.

Telephone support

Please call 0800 - 425 25 25

Monday to Friday from 7.00 am to 22.00 pm (Call is free of charge from within Germany)

Email Contact

For information about our products or concluding a contract, please use our online form

Online Contact Form

Postal address

If you want to send contracts, cost plans or similar, please use the following postal address:

Envivas Krankenversicherung AG
Gereonswall 68
D-50670 Cologne (Germany)

Emergency helpline

In case of medical emergency when abroad, please call

+49 89 - 55 98 72 10

Callback Service

If you want to be called back by phone, please use the

Callback Service

Praise and Criticism

You have praise or criticism to us or our products? Please contact us:

Contact form