We are here for you – every day

We don’t see our clients as insurance buyers, but as people with individual needs and demands. This is why service at Envivas means: We are there when you need us.

Our service guarantee:
 

  • Competent answers to your concerns
  • Quick responses to your questions
  • Support at home and abroad
  • Easy service settlement
  • Secure communication at any time – by phone, by email or by post
     

If you need to claim for Travel Health Insurance

please complete the claim form and send it to:

Envivas Krankenversicherung AG
Gereonswall 68
50670 Köln

along with the following documents:

  • original medical bills
  • documents that show when your trip started and ended (for example booking references, travel tickets, hotel receipts)
  • copies of invoices that show any reimbursement TK may already have made.
Claim Form for Travel Health Insurance Download
(PDF, 65.9 KB)